Frequently Asked Questions
How soon will I get my order?
Classic garments ship in 1-2 business days, Customizable garments ship in 3-4 weeks (rush orders usually available for an additional fee--email Josephine for details), and Heirloom garments ship in 6-8 weeks.
How much is shipping?
We are happy to offer free USPS Priority Mail shipping on all orders! Priority Mail delivers in 2-3 days of ship date, but if you need faster shipping, options are available at time of purchase for additional cost.
What's your return policy?
If for any reason you are unhappy with your garment, we offer a 30-day return policy with full refund minus shipping costs. Garments must be unworn and in original packaging to be eligible for returns. All Heirloom Collection/custom orders are final.
Which fabric is right for me?
We are pleased to offer three different fabrics at Magdalena Robes. Our Kaufman 100% cotton poplin is crisp and lightweight--it's the material we use for all our Classic Collection garments. Our organic cotton sateen is beautifully soft and buttery, and the most wrinkle resistant of our fabric offerings. Finally, our handkerchief weight linen is very lightweight and breathable with a unique, lived-in texture.
I have lace from my wedding gown that I'd like to be a part of my baby's gown. Is that something you offer?
We would love to help turn your heirloom textiles into a unique gown! Depending on the type and yardage of lace or other fabric, there are a number of ways we could incorporate it into a gown. Please see our Heirloom Collection page for more info.
Can I wear the robe on its own, or do I need to wear other clothing underneath it?
Since all of our robes are made from lightweight white material, they tend to be a bit sheer. We recommend wearing light-colored garments underneath your robe. A white bodysuit works great for infants, and white or khaki shirt and pants/skirt or dress are perfect for children and adults.
How should I wash my robe after the baptism?
We recommend hand washing in cool water with a mild soap or baby shampoo. However, due to the Holy Chrism that remains on the robe after baptism, robes must be carefully rinsed (and the water disposed of reverently) before washing. Detailed care instructions are included in every order.
Do you sell burial shrouds?
Traditional Orthodox burial shrouds are made in the same style as baptismal robes. Our sizing is roomy and all of our tunic style robes can be used as shrouds. If you are purchasing a robe for an adult baptism, it is traditional to store your robe carefully following your baptism so that it can be used as your shroud when the time comes.